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TV Viewing Trends and Technologies for Patient Satisfaction

Posted by Kenna Goodrich on May 12, 2022 2:01:56 PM

Do your TV technology choices align with your patient populations today, and keep up with the future demands? Traditional antenna TV, satellite or cable, streaming video services, video on demand and other options exist for medical facilities, just like at home. Digital broadcasting options are endless these days! However, do you think about how TV investments in your hospital or clinic match with how people consume TV at home?  Entertainment is a great way to keep patients distracted and satisfied while in the hospital or sitting for a long appointment, such as dialysis or infusion. 

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Topics: Patient Experience, Technology, Patient Engagement

Be the Hero in Your Patient Experience

Posted by Kenna Goodrich on Nov 10, 2021 12:07:06 PM

Do you want your patients to have the best experience possible at your unique healthcare facility or hospital space?

Choose interactive patient TV technology solutions that are customizable to your needs and grow with you as your facility’s needs change for patient education and engagement.

  • Provide access to your quality patient education resources,
  • offer multiple forms of entertainment,
  • and engage patients with technology that is comfortable and adapts to your space.
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Topics: Patient Experience, Technology, Patient Engagement

Safely Engage Patients with Communication and Entertainment Carts

Posted by Kenna Goodrich on Aug 18, 2021 10:37:12 AM

Healthcare providers know how important a safe, great experience is for patients and their overall satisfaction. Providers are often looking for new and different ways to delight patients because patient satisfaction impacts care and the hospital’s reputation (think HCAHP scores and patient surveys). 

One creative solution that benefits the healthcare experience is to roll in entertainment and telehealth solutions to patients. Growing in popularity, telehealth and entertainment healthcare carts are being used more often in many types of facilities to delight patients and provide a safe experience.

The right cart solutions can benefit a healthcare facility by being easily managed by staff, moving to patients while being space efficient, and ready to withstand rugged healthcare needs.

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Topics: Patient Experience, Technology, Patient Engagement

Hospital TVs Safely Display Consistent Communications

Posted by Kenna Goodrich on Jul 26, 2021 9:48:19 AM

How many times have you created a handout and printed the final copies, just to get a call with more edits? That is incredibly common in many fields of work, especially in healthcare where things constantly change. In today’s fast paced, information filled world, some communication moves too fast for print. 

As we are offered more resources digitally and many people move towards decluttered, minimalist lifestyles, paper can often feel like a burden. Plus, since the COVID-19 pandemic, many people see paper in a much different way - more like a potential germ vehicle passing through multiple hands.

Luckily, utilizing smart technology, such as digital displays, in place of paper is beneficial in many scenarios and has become more commonplace, i.e. restaurant menus, building location signage or digital business cards. Similar digital displays allow healthcare facilities personnel to share important messages to patients, visitors and even staff.

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Topics: Patient Experience, Technology, Patient Engagement

5 Key Elements of Patient Engagement

Posted by Lynn Schutte on Apr 19, 2019 11:56:03 AM

You already know that HCAHPS measures your patients’ interactions with doctors and nurses, their environment, overall experiences, understanding, and discharge proceedings. These topics and questions are great for gathering data, but it can be difficult to understand how to actually make changes to improve your scores.

For instance, you can provide education and explain new treatments and changes to your patients, but it’s hard to know if that information is going to stay with them. How will they measure and rate their understanding? It’s hard to say.

What if, instead of focusing on the HCAHPS questions, you focused on five key elements of patient engagement? Prioritize satisfying and delighting your patients through their engagement and experience in your facilities. Focus on the patient and improved HCAHPS will follow. Let’s take a look at those five key elements.

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Topics: Patient Experience, Technology, Patient Engagement

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