1.800.628.9870

    Repairs by PDi ProServices

    We are here to help. PDi ProServices are done by factory trained technicians who use genuine PDi parts.
    Start your repair process today.

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    1. Talk To A PDi ProServices Expert

    Our ProServices team at PDi is available and ready to help you troubleshoot and diagnose your issue by phone at

    (800) 628-9870 8:00 AM - 5:00 PM EST Monday – Friday or by email at t1service@pdiarm.com.

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    2. Arrange Shipment or On-site Service

    Arrange shipment for your product to PDi and our trained technicians will get to work resolving the issue here at PDi. Alternatively, if needed, a PDi ProServices technician can be sent to your facility to repair or troubleshoot your TV systems.

    You'll receive the highest quality of service from people who care at PDi. Talk to a PDi ProServices team member to learn what the best option is for you.

     

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    3. Submit Return Authorization Form

    Please fill out and submit this form to accompany your repair shipment. If we are unable to help solve your problem we will work with you to get your returned devices replaced. First fill out this RMA form and send to t1service@pdiarm.com .

    Fill Out RMA Form