PDi ProService Repairs

We're here to help. When we repair a device, inspection and repairs are performed by factory trained technicians who use genuine PDi parts.
Start your repair process today.

Smiling friendly handsome young male call centre operator or client services personnel beaming as he listens to a call and checks information on his computer monitor.jpeg1. Talk To A PDi ProService Expert

Our ProService team at PDi is available and ready to help you troubleshoot and diagnose your issue by phone at
(800) 628-9870 8:00 AM - 5:00 PM EST Monday – Friday or by email at service@pdiarm.com.

Portrait of manual worker and manager scanning package in the warehouse.jpeg2. Arrange Shipment or On-site Service

Arrange shipment for your product to PDi and our trained technicians will get to work resolving the issue here at PDi. Alternatively, if needed, a PDi ProService technician can be sent to your facility to repair or troubleshoot your TV systems. You'll receive the highest quality of service from people who care at PDi. Talk to a PDi ProService team member to learn what the best option is for you.


Laptop Work-10.jpg3. Fill Out the Return Authorization Form

Please fill out and submit this form to accompany your repair shipment. If we are unable to help solve your problem we will work with you to get your returned devices replaced. 

Fill Out RMA Form