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Hospital Pillow Speakers: Enhancing Patient Experience with Smart TV Technology

Hospital Pillow Speakers: Enhancing Patient Experience with Smart TV Technology

In the realm of healthcare, where every detail counts towards patient satisfaction and efficient care delivery, even seemingly small innovations can make a profound impact. One such innovation that has transformed the patient experience is the hospital pillow speaker.

Let's take a closer look at pillow speakers and their importance in today's healthcare environments.


Understanding Hospital Pillow Speakers

Hospital pillow speakers are specialized communication devices that closely resemble TV remotes. They are designed for interactive patient entertainment and empower patients by allowing them to communicate with nurses or other staff without having to physically leave their beds. These speakers are usually placed within reach of the patient or attached to a bedside console.


Functionality and Features

The functionalities offered by hospital pillow speakers are diverse and tailored to enhance the overall hospital experience for patients. These include:


  • TV and Entertainment Access: Pillow speakers provide easy control of the hospital patient TV and its interactive features. Access to TV functions, ease of channel navigation, and volume control ensure an enjoyable TV experience. 
    With PDi smart TV solutions with pillow speaker control, patients easily access essential information such as Epic® MyChart® Bedside, meal ordering, and patient surveys. This saves nurses and staff valuable time and reduces the number of steps needed during their shifts.
  • Private Listening: With headphone jacks, patients can listen to audio privately without disturbing others, creating less noise on the floor and promoting rest.
  • Nurse Call Assistance: Patients can easily request care team assistance with a simple press of a button on the pillow speaker, ensuring that their needs are promptly addressed. Nurse workflow buttons allow the patient to place specific requests, such as requests for pain medication, hydration, assistance to the bathroom, help with a newborn, addressing noise in the room, etc.
  • Room Control: Hospital pillow speakers offer the option for patients to adjust room settings such as lights, blinds, and temperature, to create a personalized and comfortable space.
  • Infection Control: Designed with hygiene in mind, hospital pillow speakers are made from materials that are easy to clean and disinfect, maintaining a sterile environment.
  • Safety – Pillow speakers are considered medical devices by the FDA, and require manufacturers to register their companies and subject their Design History Files to periodic audits. Most pillow speakers are also listed as UL1069, ensuring safety and durability in the hospital environment, and reliability for critical communication.
  • Accessibility – most pillow speakers have a Braille indication on the nurse button. Some devices can also have backlit buttons for easier viewing at night. 


Benefits for Patients and Healthcare Providers

The advantages of utilizing hospital pillow speakers extend to both patients and healthcare providers. PDi Smart Hospital TVs customized using GENiO™ patient engagement cloud software subscription allow healthcare facility staff to better educate and inform patients using Smart TV features easily controlled by pillow speaker, as well as improve clinical workflows

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  • Patient Empowerment: Pillow speakers empower patients by giving them a sense of control, security, and autonomy during their hospital stay. This control helps alleviate feelings of fear and helplessness often associated with being hospitalized.

  • Enhanced Comfort and Convenience: Patients can address their needs independently, reducing reliance on hospital staff for minor adjustments or requests. 

  • Improved Nurse Efficiency: Direct communication through pillow speakers reduces response times, enables quick assistance during emergencies, and streamlines workflow for healthcare providers. This efficiency allows staff to allocate more time to critical tasks, leading to improved health outcomes for patients.

How They Work

Hospital pillow speakers are typically integrated into a comprehensive communication system within the hospital. When a patient activates the call button on the pillow speaker, a signal is instantly relayed to the nurse call system. A call assurance signal is sent back to the device, notifying the patient the call was successfully transmitted and received. This streamlined communication pathway allows nurses to identify the patient's room and specific needs promptly and prioritize tasks efficiently.


Final Thoughts

Hospital pillow speakers are indispensable tools that significantly elevate the patient experience while optimizing care delivery. Their user-friendly design, diverse functionalities, and positive impact on patient autonomy and staff efficiency make them invaluable assets in enhancing overall healthcare quality.

With a wide range of features and functionalities, there are thousands of pillow speaker configurations available. PDi is proud to partner with Curbell Medical to provide the right solution for your facility in controlling PDi Smart Hospital TVs customized using GENiO™ patient engagement subscription.



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