Browse all PDi articles

Choose the Right Broadcast Signal and TVs for your Healthcare Space

Posted by Kenna Goodrich on Oct 1, 2021 8:31:29 AM

Satellite, Cable, IPTV, oh my!

Where does one start to understand how to provide excellent TV options to entertain and inform patients who are in the hospital bed or enduring long hours of treatment? The choices may seem overwhelming if you are just beginning the process of choosing a TV system to delight your patients.

PDi has spent 40 years satisfying patients with TV technology solutions. We have outlined a few helpful tips we use when helping people understand broadcast signal choices, other input sources, and TV technology options for healthcare.

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Topics: Patient Experience, Technology, Patient Engagement

Safely Engage Patients with Communication and Entertainment Carts

Posted by Kenna Goodrich on Aug 18, 2021 10:37:12 AM

Healthcare providers know how important a safe, great experience is for patients and their overall satisfaction. Providers are often looking for new and different ways to delight patients because patient satisfaction impacts care and the hospital’s reputation (think HCAHP scores and patient surveys). 

One creative solution that benefits the healthcare experience is to roll in entertainment and telehealth solutions to patients. Growing in popularity, telehealth and entertainment healthcare carts are being used more often in many types of facilities to delight patients and provide a safe experience.

The right cart solutions can benefit a healthcare facility by being easily managed by staff, moving to patients while being space efficient, and ready to withstand rugged healthcare needs.

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Topics: Patient Experience, Technology, Patient Engagement

Hospital TVs Safely Display Consistent Communications

Posted by Kenna Goodrich on Jul 26, 2021 9:48:19 AM

How many times have you created a handout and printed the final copies, just to get a call with more edits? That is incredibly common in many fields of work, especially in healthcare where things constantly change. In today’s fast paced, information filled world, some communication moves too fast for print. 

As we are offered more resources digitally and many people move towards decluttered, minimalist lifestyles, paper can often feel like a burden. Plus, since the COVID-19 pandemic, many people see paper in a much different way - more like a potential germ vehicle passing through multiple hands.

Luckily, utilizing smart technology, such as digital displays, in place of paper is beneficial in many scenarios and has become more commonplace, i.e. restaurant menus, building location signage or digital business cards. Similar digital displays allow healthcare facilities personnel to share important messages to patients, visitors and even staff.

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Topics: Patient Experience, Technology, Patient Engagement

3 Ways to Score Big with Patient Satisfaction at Treatment Centers

Posted by Cat Saettel on Apr 12, 2021 5:28:43 PM

The patient experience is incredibly important at health treatment centers or infusion clinics where patients typically spend hours receiving treatment. At times, these hours can turn into boredom. Sure, patients can bring their own phones, books to read, or puzzles to do, but depending on the treatment, they may not be comfortable or able to use both of their arms the whole time. 

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Topics: Patient Experience, dialysis

Hospital TVs Improve the Patient Experience

Posted by Lynn Schutte on Feb 26, 2020 9:35:23 AM

Do you subscribe to and enjoy cable or satellite TV at home? Do you use a Smart TV or a home DVD or Blu-Ray Player for extra entertainment? Do you record TV programs at home using a DVR player like TiVO? Offering your patients in hospitals or medical treatment clinics a similar expanded, convenient, user-friendly TV experience is easier than you’d think.

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Topics: Patient Experience, Technology

Improve Patient Experience with Home-like Technology

Posted by Lynn Schutte on Dec 19, 2019 11:04:18 AM

Healthcare experiences can feel overwhelming. Most patients seek comfort. This comfort can come from reassuring actions from the clinical staff, or maybe an extra blanket brought in by a visiting loved one to the hospital or clinic patient.

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Topics: Patient Experience

Personal Technology Improves the Standard of Care in Small Spaces

Posted by Lynn Schutte on Sep 19, 2019 10:03:00 AM

Nowadays most people expect to have access to technology at any time. With the prevalence of cell phones, tablets and other devices, we’re constantly connected to some kind of digital distraction.

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Topics: Patient Experience

Arm Maintenance: What You Really Need to Know for Smooth Arm Operation

Posted by Lynn Schutte on Jun 19, 2019 9:21:00 AM

PDi arms have served facilities and their patients for nearly 40 years. It’s one of the reasons PDi is known as an industry leader in the healthcare space for personal patient televisions and infotainment. We build our arms to last, ensuring that PDi technology is a good investment for your healthcare facility.

When we engineer and manufacture new arm-mounted patient televisions like medTV16, we make sure our new devices are backwards compatible with many existing arms and mounts.

We are proud to create complete solutions that protect our customers’ existing investments.

You might be wondering about maintaining these arms, though. If we keep designing new televisions to work with your currently installed arms, there must be some regular maintenance that needs to be done, right?

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Topics: Patient Experience

How Arm-Mounted Technology Makes Care More Patient-Centric

Posted by Lynn Schutte on May 19, 2019 7:12:00 AM

Patient-centered care brings patient engagement and personal involvement in care to a new level. When facilities try to implement patient-centered care, there is often a disconnect between what facilities think will make them more patient-centric and what patients really need. There’s a difference between making changes to become modern (like offering online scheduling) and implementing patient-centered initiatives, like involving patients more fully in their care.

What is Patient-Centered Care?

When facilities move toward more patient-centered care, it’s very similar to increasing their focus on patient engagement. Healthcare providers and patients should be on the same page in terms of the patient’s health goals, intentions and care plan. Patient-centered care should have a positive impact on health outcomes and can help patients be more knowledgeable about their conditions.

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Topics: Patient Experience

5 Key Elements of Patient Engagement

Posted by Lynn Schutte on Apr 19, 2019 11:56:03 AM

You already know that HCAHPS measures your patients’ interactions with doctors and nurses, their environment, overall experiences, understanding, and discharge proceedings. These topics and questions are great for gathering data, but it can be difficult to understand how to actually make changes to improve your scores.

For instance, you can provide education and explain new treatments and changes to your patients, but it’s hard to know if that information is going to stay with them. How will they measure and rate their understanding? It’s hard to say.

What if, instead of focusing on the HCAHPS questions, you focused on five key elements of patient engagement? Prioritize satisfying and delighting your patients through their engagement and experience in your facilities. Focus on the patient and improved HCAHPS will follow. Let’s take a look at those five key elements.

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Topics: Patient Experience, Technology, Patient Engagement

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