Smart TV: the Digital Hub of Virtual Care

As healthcare continues to evolve in the digital age, the concept of the “smart room” is emerging as a pivotal innovation in healthcare, anchored by one transformative element: the smart TV. In this next-gen care model, the smart TV becomes more than just a screen, it becomes the central command center for

• Patient entertainment
• patient communication,
• patient engagement,
• and virtual care delivery.

Integrated with AI-enabled software, such as NESA, this familiar device is transformed into a “one-stop shop” that brings together critical care technologies such as the patient communication board, entertainment systems, virtual nursing, virtual consultations, and remote patient monitoring, all in a seamless, intuitive experience at the patient’s fingertips.

For nurses and care teams, this evolution is not about replacement, it’s about reach. Virtual care, enabled through this intelligent platform, extends the nurse’s ability to connect with patients and families, whether they're at the bedside, at home, or hundreds of miles away. By enabling real-time video interaction for virtual nursing rounds or consults, and integrating patient vitals and monitoring data, nurses can provide care that is not only more responsive, but also more personal and informed. Patients are no longer passive recipients of care, they are active participants, supported by a digital environment that is always “on,” intuitive, and accessible.

The integration of artificial intelligence and biometrics within these systems represents a profound leap forward. Voice recognition, facial identification, and natural language processing are streamlining workflows that once consumed valuable clinician time. “Hey Siri”-style voice commands and voice-to-text documentation capabilities allow nurses and providers to capture clinical notes in real time, hands-free and accurately. This reduces the burden of documentation and allows more time for direct patient care, while also creating a parallel layer of AI-generated records that can auto-populate into the electronic health record (EHR) with increasing precision.

Clinical evidence continues to support the value of AI-assisted documentation in improving both efficiency and accuracy. A 2023 study published in JMIR Medical Informatics found that AI-assisted scribing reduced documentation time by up to 70% while increasing clinician satisfaction. Similarly, AI-driven virtual rounding and decision support tools have demonstrated measurable improvements in patient outcomes, including reduced lengths of stay and fewer readmissions. These are not hypothetical gains, they are real, scalable solutions already transforming early-adopter institutions.

Looking ahead, the smart room will continue to evolve with embedded health record capabilities such as

• automated patient education modules,
• real-time language translation for diverse patient populations,
• ambient intelligence that senses patient falls or distress,
• and predictive alerts that proactively identify deterioration based on subtle changes in patient condition.

With each innovation, the smart TV becomes more than a display, it becomes a clinical partner.

In this vision of healthcare, the smart room is not a luxury, it’s a necessity. By empowering nurses with smarter tools and extending their presence virtually, we can reduce burnout, enhance care coordination, and most importantly, improve patient and family experiences. The convergence of virtual care, AI, and smart infrastructure is not the future of healthcare, it is the now.

Are you ready to redefine what it means to be present, informed, and connected in the patient journey?

Reach out for more information.