4 min read

The Rise of Telehealth: A New Era of Healthcare Delivery

The Rise of Telehealth: A New Era of Healthcare Delivery

Since the emergence of Covid-19, Telehealth services have seen rapid expansion. The pandemic completely transformed the way medical services are delivered – and for the better.

Telehealth has been around since the late 1950s but wasn’t a widely used method to treat patients until the pandemic peaked in April 2020. When stay-at-home orders were issued and it was too risky for patients to leave their houses, physicians relied heavily on Telehealth solutions to provide care.

Quickly, it was discovered that Telehealth usage resulted in positive outcomes for both patients and providers; including expanded access to medical care, significant cost savings, and increased efficiency, to name a few.

While Telehealth usage has stabilized since Covid-19, it still accounts for 8% of outpatient visits as of 2021, compared to less than 1% before the pandemic. With its growing popularity, Telehealth usage will only become more prevalent over time, with the market expected to rise to over $397 billion by 2027.

Keep reading to learn more about Telehealth.

free teleray telehealth


Telehealth Defined

Telehealth, sometimes referred to as Telemedicine, is the delivery of online medical care to patients through telecommunications technologies. Using a smartphone, laptop, or tablet, patients can connect with their providers via video chat, audio calls, or messaging -- eliminating the need for in-office visits.

While patients still require in-person appointments for surgeries, medical emergencies, and some health conditions, Telehealth can solve various patient needs, from routine check-ups to chronic disease management.


Telehealth vs. In-office: Which is More Effective?

It’s a common misconception that if patients receive medical treatment virtually, the quality of care will be compromised. However, this isn’t the case.

In a recent study by Mayo Clinic, 2,393 patients were examined for a medical issue via Telehealth. Patients were asked to visit an outpatient center for the same health concern within the next 90 days to see if their diagnoses matched. The findings revealed that the diagnostic accuracy between Telehealth visits and in-office visits was an impressive 86.9%.

This data is consistent with smaller studies and indicates that physicians can adequately assess patients online and come to the same diagnoses-- making a solid case for the effectiveness of Telehealth.

Telehealth 4

Top Benefits of Telehealth 

  • Provides accessibility to underserved populations
    • In rural communities especially, where the nearest hospital may be several hours away, Telehealth provides a safe and convenient way to receive care from home, eliminating the risk of postponed treatment.
  • Decreases hospital readmissions
    • Telehealth can serve as a pre-screening to determine if patients need an in-office visit or if their condition can be treated remotely.
  • Lowers overhead costs
    • With fewer in-office visits, fewer staff and resources are needed to treat patients, offering significant cost-savings. Additionally, the CMS offers Telehealth reimbursements at the same rate as in-office visits, so there are no extra costs to providers.
  • Increases adherence to treatment plans
    • By removing common barriers to care such as commute time, gas and parking money, childcare, and requests off work, patients have fewer reasons to miss their appointments.
  • Enhances operational efficiency
    • Telehealth is more efficient for providers as the visits are often shorter than in-office visits, and they have the opportunity to chart during sessions. If you’re looking for a no-hassle solution, consider the HIPPA-compliant Telehealth Cart for Teleray, powered by PDi, to safely connect patients with their physicians remotely.
  • Reduces exposure to illness
    • Hospitals are filled with germs that pose risks to patients, especially older patients or patients with compromised immune systems. Limiting contact with germs helps ensure patient safety.
  • Increases patient and provider satisfaction
    • Telehealth puts more valuable time back into the day for both patients and providers, increasing satisfaction levels.
  • Offers convenience and flexibility
    • With Telehealth, patients and providers can interact anytime, anywhere, as long as there’s a stable Internet connection, offering ultimate convenience and flexibility.

Telehealth 6

Trends in Telehealth

While healthcare technology is always evolving, there are a few Telehealth trends on the horizon.

Increased Mental Health Services

Nearly 58 million Americans suffer from mental illness, and the pandemic only exacerbated this by increasing feelings of loneliness, fear, and isolation. According to the World Health Organization (WHO), the global prevalence of anxiety and depression grew by 25% during the first year of the pandemic alone.

To combat the surge in mental illness, providers quickly sought to make counseling services available online, which greatly resonated with patients. In 2021, mental health and substance abuse cases constituted 39% of Telehealth visits. It’s believed this is likely due to the limited availability of therapists in a given area and difficulty scheduling appointments within office hours.

As instances of mental illness continue to rise, providers are meeting patients where they’re at and prioritizing the delivery of remote mental health services.

Focus on Chronic Disease Management

The CDC defines chronic diseases as conditions that last one year or longer and require ongoing medical attention. Chronic diseases are the leading cause of death and disability in the United States, with approximately six in ten adults having at least one chronic condition. Examples of chronic conditions include heart disease, cancer, and diabetes.

Living with a chronic health condition is no easy feat. It usually involves regular doctor visits and managing several medications. Hence, patients with chronic diseases usually demonstrate low adherence to follow-up visits and treatment plans, costing $100 billion in preventable medical costs each year.

Telehealth presents an attractive alternative to patients with chronic diseases. It allows them to connect to their physicians frequently from home, without the hassle of waiting room times and lengthy commutes -- increasing the likelihood of treatment compliance.

Development of Wearable Technology

Another notable trend in Telehealth is the shift toward preventative care through wearable technology. Wearable technology is any device that can be attached to or worn on a patient’s body. Such devices include fitness trackers, smart health watches, and wearable ECG monitors.

Wearable devices serve as an extension of Telehealth by monitoring patient vital signs and movements to provide a comprehensive picture of a patient’s health. They also aid patients in making healthy lifestyle choices by keeping them informed of their health status at all times.

Wearable technology enables providers to quickly detect the onset of medical conditions and make more accurate diagnoses while equipping patients with the tools they need to be proactive in managing their health.

Telehealth 5

Final Thoughts

Telehealth is revolutionizing healthcare by putting patients at the center of care. Offering increased accessibility and flexibility, it empowers patients to take control of their health and allows providers to be more efficient and cost-effective.

With growing investment in Telehealth and wider adoption rates among patients, Telehealth is quickly becoming an integral part of modern healthcare.

Safely Engage Patients with Communication and Entertainment Carts

Safely Engage Patients with Communication and Entertainment Carts

Healthcare providers know how important a safe, great experience is for patients and their overall satisfaction. Providers are often looking for new...

Read More
Four Ways to Better User Experience in Healthcare

Four Ways to Better User Experience in Healthcare

User Experience (or UX) is the term that describes all aspects of a consumer’s interaction with a company, primarily those interactions that use...

Read More
Choose the Right Broadcast Signal and TVs for your Healthcare Space

Choose the Right Broadcast Signal and TVs for your Healthcare Space

Satellite, Cable, IPTV, oh my! Where does one start to understand how to provide excellent TV options to entertain and inform patients who are in the...

Read More