2 min read

4 Ways Healthcare Workers Can Improve Patient Communication

Couple of doctors talking and using a tablet computer

Healthcare workers looking to improve patient communication are paving the way to the future in the healthcare industry. They are adopters of technology, pioneers of new processes and champions for problem solving. Improving patient communication helps make patients’ lives and experiences better.

Healthcare workers realize that today’s healthcare experience is generally not as good as it could be. Workers understand that patients could be having better experiences and understanding their health more fully. Providers, too, could be more innovative and ready to adapt to future technology.

Being a healthcare worker focusing on improving patient communication takes a special set of skills and characteristics. They are forward-thinkers who tend to naturally embody certain qualities that help them be successful. Read on to see if you or someone you know has these qualities in order to improve patient communication.


What it Takes to Improve Patient Communication

1. Always Asks Questions

Because these healthcare workers are always looking for new solutions, they end up asking a lot of questions. Having a strong sense of internal curiosity is very beneficial for healthcare workers. Sometimes they seek out existing or potential problems so they can begin brainstorming solutions.

2. Ready to Accept Changes

This should be apparent, but these healthcare workers are ready to accept and implement changes in their facilities. They understand that change sometimes requires growing pains, especially big changes or those that involve technology. They are looking on the bright side and seeing the future. They see how changes will improve patient communication, rather than focusing on the challenges of making upgrades and changes.

3. Eager to Lead

These healthcare workers don’t have to be leaders in their organization. However, most are typically interested in working towards a leadership role. Since they focus so much on making change, it’s easier for them to be in a position of leadership. This way, they’re able to implement and execute those changes.

They also tend to have natural leadership qualities, like accountability and integrity, being able to motivate others and good communication skills. Each of these skills also helps them suggest and implement changes, improving patient communication and experience.

4. Focused on Personal Growth

Finally, these healthcare workers are always thinking about their own personal growth. Just as they want to make patients’ lives better, they’re also looking for improvement in their own lives. They attend conferences, read personal development books, listen to podcasts, or find a mentor. These healthcare workers are constantly looking for ways to grow.


So, there you have it: our top five qualities of healthcare workers looking to improve patient communication. They listen to patients and providers to understand what problems they’re facing. They suggest solutions like personal patient technology, or renovating the children’s wing to become more user-friendly. These healthcare workers are constantly ready to make suggestions with the goal of creating better patient communication.

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