PDi’s Product Warranty
How it works
1. Select the plan that's right for you, and you're covered between 2 yrs thru 5 yrs.
Standard Limited Warranty (Effective Jan-2020)
Extended Limited Warranty
14" thru 19" Arm-mounted medTVs & medTABC
24" and Larger A-Series Large Screen TVs (medTV SMART)
|SW-Series Large Screen TVs||2-years||5-years|
|Non-TV PDi Products||3-years||N/A|
|DOA Replacement||30-day No-hassle coverage||90-day No-hassle coverage|
|Advance Replacement||None||Replacement TVs shipped within 2 business days for standard models*|
|Repair Services||Standard||Expedited repairs within 2 business days|
|Shipping Fees||Customer pays shipping to factory, PDi pays return shipping to customer.||Free shipping both ways|
|Rights to Buy Extended Warranty||Available within 1-year of original TV purchase|
*Custom builds may require longer than 2-day replacements. Call PDi ProServices for more info.
2. Hassle-Free Repair Process If you have questions or issues with your products, PDi ProServices support is always at hand. PDi’s experienced staff in Springboro, OH will assist you with troubleshooting your issue so you can get on with your day.
Call 1(800) 628-9870
Monday – Friday 8:00 AM - 5:00 PM EST.
Email 24/7: firstname.lastname@example.org
Getting your product repaired or replaced is simple, fast and stress-free. Your product will be repaired using PDi authorized parts by certified technicians. If the product cannot be repaired, it will be replaced with a new or refurbished unit.
Quality products and quality service is PDi’s guarantee.
PDi is an ISO9001 registered company with a quality management system designed to achieve a superior level of customer satisfaction.
PDi customers can depend on the quality of the products and the caring service from the people behind them.