PDi’s Product Warranty
How it works
1. Select the plan that's right for you, and you're covered up to 5 yrs.
Standard Limited Warranty
Extended Limited Warranty
14" thru 19" Arm-mounted Displays (medTV/medTABC)
PDi Arms and Low-voltage Power Supplies
24" and Larger A-Series Large Screen TVs (medTV SMART)
|SW-Series Large Screen TVs||2-years||NA|
|Peripherals, ie. Minimods or Accessories||Varies, Minimum 1-year||NA|
|Shipping Fees||Customer pays shipping to factory, PDi pays return shipping to customer.||Free shipping both ways|
|Rights to Buy Extended Warranty||Available within 1-year of original TV purchase|
WE'VE GOT YOU COVERED
ENJOY A 5-YR HASSLE-FREE TV GUARANTEE*
*PDi TV Extended Limited Warranty is available to purchase within 1-year
of original purchase date. Applies to PDi TV products sold in the US or Canada.
• 5-year protection from defects due to material or workmanship
• Advanced replacement TVs in as few as 48 hours
• Expedited repairs
• 90 day “No Hassle” DOA return policy
• No shipping fees and no deductibles
2. Hassle-Free Repair Process If you have questions or issues with your products, PDi ProServices support is always at hand. PDi’s experienced staff in Springboro, OH will assist you with troubleshooting your issue so you can get on with your day.
Call 1(800) 628-9870
Monday – Friday 8:00 AM - 5:00 PM EST.
Email 24/7: firstname.lastname@example.org
Getting your product repaired or replaced is simple, fast and stress-free. Your product will be repaired using PDi authorized parts by certified technicians. If the product cannot be repaired, it will be replaced with a new or refurbished unit.
Quality products and quality service is PDi’s guarantee.
PDi is an ISO9001 registered company with a quality management system designed to achieve a superior level of customer satisfaction. View our ISO Certificate here.
PDi customers can depend on the quality of the products and the caring service from the people behind them.