Return Policy

If you discover PDi products are not the correct fit for your unique needs or if upon delivery you realize you ordered the wrong product we will help you remedy the matter within 30 days of purchase.

Our service team at PDi is available by phone at
8:00 AM - 5:00 PM EST
Monday – Friday or by email at


To return a product you must fill out a Return Authorization Form. To send this form to our service department follow these steps:

1. Download this PDF file to your computer:  Return Authorization Form

2. Fill out the form and save the file. 

3. Send the file via email to