Meet the Team

Let us help you improve the patient experience

 

Call Us 800 628-9870

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A values-driven organization

We do what is right

We continuously improve

Our employees are passionate about our business and define who we are

We build creative solutions

PDi Gurus 

If you haven't met Glen and Kevin yet, you will want to get to know them. Glen knows everything PDi and conducts thorough, convenient product demos daily via webinar. Kevin knows everything to help you customize PDi Smart TVs. Get Genius Smart, and Go GENiO!

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Glen Rocco

Director of Business Development

Glen hears client issues and can visualize PDi solutions to meet unique needs. Having joined PDi in 1988, he is expert at combining electrical and mechanical with practical. Outside of PDi, he enjoys woodworking, fishing, and his kids. FUN FACT: Glen can water ski barefoot!

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Kevin Wipperman

Integrated Solutions Product Manager

Kevin joined the PDi family in 2011. As the Integrated Solutions Product Manager, he puts himself in our clients shoes to find the fastest, easiest ways to help both patients and staff. He is great at finding creative solutions to client needs, perhaps honed from his love of small engine repairs. FUN FACT: Yes, Amanda is his wonderful wife!

 

Sales

Lean on this enthusiastic technical sales team for a positive experience. We offer direct support and live webinars whether you are a healthcare facility staff person, equipment planner or specifier, authorized PDi distributor, reseller or installer.

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Cyndi Kisenko

West Region Manager

You can trust that Cyndi will get you everything you need the first time. Having sold PDi products for over 16 years, she brings a wealth of knowledge, understanding, and customer care. FUN FACT: This first-time grandma loves showing off her 2003 Mach 3 Mustang!

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Matthew Lindemann

South & Mid-Atlantic Region Manager

Fluent in Spanish, Matthew excels in making connections to deliver a better patient experience with PDi technology. He rarely sits still and enjoys golfing with his daughter, tennis, swimming and beach time with family. FUN FACT: Matt loves to make people laugh!

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Rich Chuck

North Region Manager

Having worked in hospitals around the globe for over 25 years, Rich has a deep appreciation for top quality patient entertainment and information solutions available to patients and families. Rich is a Navy Veteran and appreciates that PDi is an American manufacturer. FUN FACT: He even once delivered a baby!

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Mike Wolfe

West CSR

Mike loves to challenge assumptions, try new things, and always follow the Golden Rule: treat others the way you want to be treated. He appreciates how PDi ownership and leadership truly cares about its' people and quality of our products. FUN FACT: Born in Colorado, Mike moved away from Ohio twice. He says he is "Truly a Buckeye for Life" now!

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Anna Kollmorgen

South & Mid-Atlantic CSR

Anna brings over 20 years of customer service experience and knows first-hand the value of PDi personal TVs. After her child had complications from tonsil surgery, she was using the bedside personal PDi TV and the nurse said “oh our patients like that set much better than the one on the wall.” She agreed. FUN FACT: Anna-Marie does not have a middle name!

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Amanda Wipperman

North CSR

Attention to detail, teamwork, and strong work ethic is what you will appreciate in working with Amanda. She is a problem-solver too, like her husband Kevin, a fellow employee, and makes clients feel like a hero! FUN FACT: She enjoys cliff-jumping and white-water rafting. Why not try skydiving next?

Services

No one knows our products as well as we do, since we are the manufacturer. Our PDi ProServices team delivers personal technical support every step of the way from planning, thru guaranteed installations, TV upgrades, and repairs or troubleshooting. How can we help you?

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Helen Dahlgren

Director of PDi ProServices and Customer Experience

Helen believes everyone wants to be heard, especially when something doesn’t work the way they expect. She excels at asking the right questions for planning the right solutions, and in managing the service teams. FUN FACT: Helen enjoys birdwatching in her yard, and tries not to be distracted by her resident groundhog!

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Paris Holland

Service Supervisor

Since 2010, the calm demeanor and depth of product knowledge is what PDi customers truly appreciate in working with Paris for technical support. He will ensure the best customer and patient experience. FUN FACT: Paris loves anything football, even playing 12 years as a Semi-Pro Football athlete.

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Greg Balter

Team Leader, Service Operations

Making things happen in a timely, accurate way is what Greg excels at for PDi customers! Let him coordinate PDi services so you can focus on what matters, the patients. FUN FACT: Born and raised in CA, Greg enjoys mowing the lawn in Ohio.

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Marketing

You can count on this team to ensure transparent, relevant, and accurate information and to be as helpful as possible regarding PDi solutions and services. We champion consistent (yes, almost obsessive) brand integrity.

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Cat Saettel

Marketing Manager

Aligning succinct PDi value props with the buyer's needs is what our owner Lou wishes for Cat. He once emailed her the definition of succinct; when you feel like family you can do things like that! She hopes to achieve this objective for Lou and all PDi visitors. FUN FACT: If not out four-wheeling, Cat is likely enjoying at least 1 of her 11 grandchildren.

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Jason Adams

Digital Marketing Strategist

Ask Jason anything. He understands all things digital, is data-driven, and even speaks Japanese! He is admiringly known at PDi as "the Evil Genius" and is excited to attract others to learn about the value PDi brings to the healthcare industry. FUN FACT: Recently, Jason took up biking and pottery to help his mind break-away from data and digital coding.

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Amber Polk

Marketing Communications Specialist

Amber brings 15 years experience and a passion for creative video media and graphics. She is an asset to PDi to highlight the quality of our teams and products as she came over from our ProServices team. She loves to travel and her new dog Flynn, who is her heart and joy! FUN FACT: She says skydiving is awesome!

 

Interested in Joining the PDi Family?

Simply check out and apply to our job openings. We are always happy to hear from job seekers. 

 

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PDi Leadership

PDi is a privately held, family company. We are grateful for the dedication of the PDi family members highlighted here and for all our valuable employees. We are proud to be an American manufacturer and we take pride in the high-quality standard of the hospital TV products we manufacture in Springboro, Ohio.

We proudly serve the USA, Canada, and Middle Eastern Region.

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Lou Vilardo

President & Owner

Curiosity and the ability to listen to those around us, Lou believes, are the keys to help better himself, our employees, and PDi solutions and services that make a difference in people’s lives. FUN FACT: Lou earned his pilot's license in his early 20s. After trying to impress his future wife on a date in a very tiny 2-seater Cessna 150, and listening to her screams, he delayed flying until only recently heading into the skies again. Lou loves flying again!

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Marisa Vilardo

Director of Marketing & Sales

Marisa believes we have the greatest team at PDi, and she loves being a US manufacturer. We are real people helping people. Managing our president Lou might be the greatest value she brings to PDi! Managing two elementary aged children is the greater challenge. At home she loves to cook but never uses cilantro! FUN FACT: In her former career, she sold nuclear fuels.

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Dr. Mohamed Amer

MENAT Region Sales Manager

Having joined PDi in 2014, Mohamed brings the right blend of medical and business expertise. He thrives on delivering value to clients in the Middle Eastern Region, and shares the passion and values of the PDi family. Born and raised in Egypt, he is in a central location within the Middle East to deliver PDi ideals to hospitals and patients across the region. Innovation, dedication, and persistence to succeed are his driving forces.

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Norie

Chief Morale Officer

With us since birth, she knows who has the snacks!

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Chuck Stout

Quality Director and Snack Supplier!

Supply chain issues? No reason to freak out, Chuck's got everything under control!~ His role is to champion the PDi team to help everyone understand the value of process, and how important consistency is in delivering reliable solutions to our customers. His star pupil is Norie who knows exactly who to go to for snacks! FUN FACT: Chuck's DNA comes from the sport of Ice Hockey; he was even once in the same locker room as Wayne Gretzky!