Customer Service Rep

Full-time | Posted March 11, 2022 | Valid until June 10, 2022

Start Immediately!

Springboro, OH, 45066 USA

Base Salary: $0 /

Benefits:

  • 401K
  • Health, Dental, Life and Vision Insurance
  • Short Term Disability & Long Term Disability
  • Tuition Reimbursement
  • Flexible Spending Account
  • 9 paid holidays including Christmas Eve, the day after Thanksgiving and New Years Eve.
  • Vacation Days & Personal Days

Description

Please Note: For the safety of our entire PDi work family, applicants are required to have the COVID-19 vaccine prior to employment.

Responsibilities:

Accurate data entry for Sales Orders, RMA’s, Case Entry and other database entries. Supports Sales and Service functions and serves as backup to other functions. Answer phones and emails to respond to orders, general customer inquiries, invoice questions, and customer complaints. Project a professional company image through phone and email interaction.


80% of time

Answer phones and emails and respond to customer requests.
Sell products and place customer orders in computer system.
Provide customers with product and service information.
Work with members of Sales and Marketing team and/or Service and Technical
Support Team on sales lead generation and customer support topics

Qualifications:

Skills:

• Good computer and phone skills, including Microsoft Office, Internet and email required
• Accuracy in data entry required.
• Ability to form a good working relationship with distributors and customers both internal and external
• Able to meet deadlines
• Able to withstand moderate amounts of stress

Work Hours: 8am to 430pm Mon thru Fri

Experience Requirements:

  • 3-5 years working in customer service required
  • Good computer and phone skills, including Microsoft Office, Internet and email required
  • Accuracy in data entry required.

Education Requirements:

  • High School Diploma Required, some college training a plus

Physical Requirements:

Eligibility: We are an equal opportunity employer. Applicants are considered for positions without regard to race, religion, sex, gender, national origin, age, sexual orientation, disability, or any other consideration made unlawful by applicable, federal, state, or local laws.

Industry: Manufacturing

Department: Sales & Marketing

Point of Contact: Director

Total Job Openings: 1

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